Raising the commitment to provide superior and remarkable experience for both its customers and the public AIICO Insurance Plc, has launched a new corporate website and e-business portal.
A statement by the firm’s Head, strategic marketing & communications department, Segun Olalandu, noted that the current cloud services is advantage driven. Clearing that it not only provides information about the company, its products and services, it is strategically positioned as a digital marketing ecosystem where the user’s journey from awareness to purchase and post-purchase experience is now easy and seamless.
“Our obsession for superior customer experience is the key driver for the development of the new website. We restructured the layout to make navigation a whole lot easier. The contents are now simpler and more relatable. Also, we considered speed and responsiveness to different users’ devices, guaranteeing a uniform experience at all times.” stated, Olusanjo Shodimu, Head, shared services.
Babatunde Fajemirokun, MD/CEO, speaks more on the new cloud services: “Our new website is our way of refreshing the minds of our audience on our brand values, while keeping value to our customers and other stakeholders in mind.
“We are in touch with the realities of the rapid developments in the digital space vis-à-vis customer expectations and we are uniquely positioned to keep meeting and surpassing these expectations. One key feature on our new website and the e-business portal is security. We have put measures in place to guarantee safe transactions at all times. We invite existing and prospective customers to do business with us without worries.”
Reporting claims the company cleared, is now easier with the prominent claims button at the top menu, giving opportunity to its customers to initiate a claims process easily.
AIICO statement said the new website’s aesthetic values and functionalities are a reflection of a futuristic brand, going above and beyond, and positioned for long-term market leadership. It also reinforces its commitment to continue to build on the over 50 years of service in insurance services, investment, pension management and wealth creation for individuals, families and corporate customers.